Training Services
REGISTRATION
To enroll, completed and submit the "REGISTRATION" form at least 10 days prior to class or workshop. Pre-payment
is required for all classes, workshops and other activities.
PAYMENT
Pre-registration and
payment must be received at least ten (10) days prior to when class and/or workshop begins. Payment must be in full with checks
made payable to: Mindful Tails, Inc., or you can pay online by credit card securely through Google: http://mitails.com/id18.html
Payment for private sessions and phone consultations is discussed at the time of the interview.
CANCELLATION
POLICY
PRE-Registration is required for all TTouch classes, workshops, and series, along with your payment
to reserve your place in the class. (Please note any instructions for each training on our website.)
For cancellations
made prior to one week in advance of a class or training, a refund will be given minus an administration fee (administration
fees range between $15 - $25, depending on the class). NO refunds are possible for cancellations one (1) week or less prior
to the start of the training, workshop or class. Class fees are non-transferable to other parties; although the money may
be applied to another upcoming event or a private session.
NO refunds will be given once class begins. To register
for classes or workshops, visit our website: www.mitails.com.
MINDFUL TAILS ONLINE PRODUCTS:
ORDER PROCESSING:
Products ordered from Mindful Tails will be processed within 72 hours of
receipt if received by 3PM and shipped either through USPS, FedEx, or UPS, at our discretion. Shipping rates are listed on
our website and are subject to change. If an item is out-of-stock, we will notify you within 48 hours for further instructions.
PRODUCT
REFUND POLICY:
All products must be returned unused, in good condition and in original packaging within 15
days of receipt for refund and are subject to restocking fees. Some special offerings are not refundable or returnable,
and will be so noted.
PRODUCT RETURNS
You have 15 calendar days to return an item from the date of receipt.
To
be eligible for a return, your items must be unused, and in the same condition that you received it.
Your item(s) must be in the original packaging.
Your item(s) need to have the receipt
and/or proof of purchase
Some items may be subject to restocking fees
Some special offerings are not refundable or returnable, and will be so noted.
Items
marked 'FINAL' or 'AS IS' are not refundable or returnable for any reason.
DEFECTIVE PRODUCT RETURNS
Items must have been used for their intended purpose(s)
and in accordance with instructions on packaging and/or online
Manufacturer warranties may
apply to some items that are defective. Most of these will have the manufacturer's warranty information on the packaging.
Please contact us directly within 3 calendar days of receipt if you receive an item that is defective.
REFUNDS
Once we receive your
returned item(s), we will inspect it and notify you that we have received your returned item(s). We will notify you within
10 days on the status of your refund after inspecting the item(s). If your return is approved, we will initiate a refund to
your PayPal account, credit card, or original method of payment.
We will process the
credit from our end within 15 days after approval of return. You will receive a credit within a certain amount of days
after processing, depending on your card issuers policies.
SHIPPING COSTS
You will be solely responsible for paying all initial shipping
and handling fees, as well as your own shipping costs for returning your item(s).
All shipping
costs are non-refundable
If you receive a refund, the cost of initial
shipping & handling, as well as cost of return shipping will be deducted from your refund.
CONTACT US
